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1 Hour Call Back Form
Complete the form below and we will call you back within one hour. Alternatively call us anytime of 0800 566 1111.
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Contact Us
Call 0800-566-1111 anytime for service or sales or email your request using the form below.
Query or comment form.
Service Level Commitment
Monday to Friday, 8.30am to 5.00pm
Critical jobs (e.g. premise/car lock-outs):
Urgent jobs (e.g. lock not functioning):
Normal service (e.g. maintenance or service):
Project and installation work:
Emergency or urgent after-hours:
Free quotes :
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Within 2 hours or ASAP*
Same day
Next Day
As per contract plan
Within 2 hours (typically)
By arrangement
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*Not always possible on the Kapiti Coast and Wairarapa
Our service standard charges are as follows;
Normal Business Hours
Typically 8.30am to 5.00pm, Monday to Friday.
- Our service call (visit to site) charge is $50 including GST.
- Our standard hourly service charge for a locksmith field technician is $76 per hour, including GST.
- Our minimum charge for any job is $75 including GST
- Our standard payment term is for PAYMENT ON COMPLETION for customers without accounts and we gladly accept cash, cheque (with identification) and credit card. We regret we do not have EFTPOS available in our service vans.
After Hours and Public Holidays
Typically 5.00pm to 7.30am week days, and all weekends and public holidays.
- Our after-hours service call-out charge is $95 including GST.
- Our after-hours hourly rate for a locksmith field technician is $100 per hour, including GST.
- Our minimum after-hours charge for any job is $120 including GST.
- Our standard payment term is for PAYMENT ON COMPLETION for customers without accounts and we gladly accept cash, cheque (with identification) and credit card. EFTPOS is available in our after-hours service van.
See our Corporate page for a full Conditions of Sale and Credit Application forms
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